SoloRock Canada

Our vision is to provide customers in the North American market with quality and healthy lifestyle options at lower cost, allowing them to achieve their goals while protecting our environment. 

Written by Charles SoloRock — April 24, 2014


john smith:

I just bought your 250 watt 14 inch electric folding bike, a few months ago. Recently I switched the crankset to a 60T and it goes very fast.

My worry is that if I pedal very very hard, I can go 50 km/hr with this bike while on throttle (pedal+motor+downhill)
is that going to damage the motor at that speed?

July 30 2018 at 12:07 PM


Beyond excellent. Next-day delivery was beyond expectations. Very well packed for shipping. Bike was again far beyond my expectation for quality and build. Components used were excellent. Simply put air in tires, a few adjustments and off I went. A real conversation piece and many people ask about it. Can’t believe the price as most expect nearer to $1,000.

August 17 2018 at 10:08 AM


I am missing a safety knob for the folding knob, can not find it anywhere, how can you supply that part, please advise

October 08 2018 at 07:10 AM

R Jos:

Have been so impressed with the 2 solid steel fold-up bikes I’ve purchased in the last few years from Solorock. Just great for the traveller. One is in South America and the other in Canada where I travel to and back from. But you have sold out of tricycles! I’ve never considered them before, but now see them as a transition for an aging population. Would have bought one today but you have none left!

December 12 2018 at 12:12 PM

Charlene :

Purchased a ventless washer-dryer from Charles two years ( very unique machine and hard to find) He explained how the machine worked and how to hook it up. Fast forward after two years of flawless operation …I had a service problem with the machine and contacted Charles…He picked up the machine, repaired it at a VERY reasonable cost, returned it, and hooked it all back up (Thanks Ken!) These guys are fabulous! Would highly recommend this company!

April 04 2019 at 07:04 AM

Robert Primicias:

For the Dash 20" 30 speed. It has no rack. How much more to put a rear rack on it? It sells for $999 Cdn currently.

October 30 2019 at 02:10 PM

leonard tripp:

I love this dishwasher is clean great and is quite looks good too. I just want to know in heavy or allinone when i can turn off the water and go to bed is it at 20 min left it dont say

January 02 2020 at 09:01 PM

Randy & Sandy:

We purchased two Blue 20" 7 speed Wonder Steel Bikes from Charles back in May of 2017. We are 100% satisfied with these bikes and would highly recommend folks to purchase this bike.
Charles was very helpful at the time of purchase – thanks Charles – appreciated your assistance in aiding us to make this purchase.
My wife Loves her Bike! (was skeptical at time of purchase)
We take them EVERY time we go camping and folks always ask us:
“Where did you buy those Bikes?” and we always answer them with at Solorock and you can find the store online via google search.
To Charles and family – take care and be safe in these trying times, Sandy and I wish you the best!

March 29 2020 at 09:03 AM

Angela Caverley:

What are your shipping costs

April 26 2020 at 09:04 AM

Jane Renaud:

What is the shipping cost to Montréal, Québec.H3E 0C8, for thé. Dash Solorock 30 speed, wheel 20 in.
Thank you

May 04 2020 at 10:05 PM

Mari Dressler:

Bought the Agile 246 Trice. Love it but…it is making a clunking noise. We can’t figure it out. Also, we have a spring left over from the assembly, can’t find what the use is for, not in the assembly instructions. Can send a video for the noise if that helps?
Thank you,

May 11 2020 at 11:05 AM


45 liter freezer 12 volt when are you going to have stock
you seem to be out of stock in almost all sizes except the large one

May 25 2020 at 11:05 AM


I work in an apartment building, that has the SRWD Combostar 11, in each unit. Where do I get parts for these machines? I need a water level switch. Thanks.
Vancouver, Canada.

July 14 2020 at 11:07 PM


I work in an apartment building, that has the SRWD Combostar 11, in each unit. Where do I get parts for these machines? I need a water level switch. Thanks.
Vancouver, Canada.

July 14 2020 at 11:07 PM

Jared Labelle:

I am so impressed with the service I have received so far from staff. I love the trike I got and the fact that it was hand delivered and then given a tutorial on all the features and how it works was a tremendous surprise and so very much appreciated. I HIGHLY recommend buying a bike or trike from these guys. You will not regret it.

July 30 2020 at 07:07 AM

Michelle :

Just bought the solorock 26 trike with basket on back. I am so in love with it. Absolutely amazing thing.bigger the I thought carries more then I thought and rides smoothly!! Thanks so much.

August 01 2020 at 04:08 PM

Julian K:

Hi I have a Wonder folding bike. I found that the stem is wiggling and it can’t be tightened. It affects the ride enjoyment as I expect a solid feel when I put my hands on the handlebars. Could you please suggest a way to improve the situation?

August 18 2020 at 12:08 AM



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August 24 2020 at 10:08 AM

William David Oliver:

When will you be getting new bicycle and accessories stock. Everything is sold out?

August 26 2020 at 04:08 PM

William David Oliver:

Will you be bringing in any e-scooters as part of the 2021 inventory?

August 26 2020 at 04:08 PM



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December 09 2020 at 04:12 PM


Hi there, This is Eddy from Shopify customer service. I tried to reach you by phone to discuss some improvements you can make to your Shopify store to increase your conversions and sales.

When is a good time next week for us to have a quick call to discuss?

January 12 2021 at 04:01 PM

Barb Lake:

I just got the bike in Mar for my birthday. I have just been going up and down our dead end street. When I put on the back brake it really makes a noise. Is it just making a noise because it is new.
When I am on the pedal assist mode I have my brakes on when I turn a tight corner. It seems as soon as I turn the pedal once then the motor kicks in and I feel the bike is going to get out of control. What am I doing wrong. Thanks

March 20 2021 at 02:03 PM


Is the 16" bike frame is geometrically smaller than 20" bike? I feel like 20" bike is a bit big for 5 feet tall person. Thanks

March 25 2021 at 10:03 PM

Benjamin Schorer:

Hey guys so I am pretty upset with your company right now. I ordered solorock folding bike for 499$ from amazon, it arrived completely bent and damaged. So I returned it with another already on its way for my partner so I decided to give it a chance thinking maybe it was just FEDEX shipping because they are known to damage stuff all the time. The second bike arrived with a broken bell but everything else seemed fine so I ordered another. In the last week the reflector fell off the back of the second bike and the front break lever snapped while riding with my boyfriend and he almost got hit by a car. I took a closer look and the break lever and realized it is made out of plastic!!!!! its painted to look like metal! do you guys sell any bikes that are made out of quality parts and what are you going to do to make this right?

April 11 2021 at 09:04 PM

Richard Jones:

A few months ago I bought a SoloRock 24", 6 speed electric (Lithium-Ion Battery) tricycle. I am very pleased with the product, and Charles provides the very best after-sales customer service that I have ever experienced! I highly recommend this company.

June 12 2021 at 12:06 PM

James F Knutson:

Where can I get parts? The sprocket bearing on the left side is broken; It is just a bunch of loose ball bearings. Also it seems I need a special wrench to remove what is left of the bearing race. My bike is a folding model, with 16" rims. I too have had trouble with the electric delay, and have fallen off twice in a corner. Speed pretty much defines the geometry of a turn. If you inadvertently turn the hand grip, you shoot ahead, generally into the oncoming lane, sometimes falling over. In town I shut off the battery. You would not want this to happen at a red light.

June 24 2021 at 05:06 PM


I have just purchased a SOLOROCK 24" 6 Speed Ugile Electrical Tricycle (Lithium Ion) and I am very very impressed! We went for a 25 km ride and the battery still had three out of four bars. The trike is beautiful, well built and easy to ride for my wife. She can now keep up with me on our outings and has a lot of fun. Charles was very nice to deal with and very helpful. I can recommend his business.

July 12 2021 at 01:07 PM


When you will have the sold out tricycle items again in your catalogue?
Thank you.

September 10 2021 at 04:09 PM

Phil Hoskings :

Very happy with my experience at Solorock. Owner was very knowledgeable and extremely helpful. Owner asked me a few questions to find out what I actually needed and then presented me with the options. Very helpful. A pleasure to deal with!

September 26 2021 at 04:09 PM

Bruce Chan:

Pace 3.0 ebike
Battery not removable. Bike need store inside. Do not buy it if you need storage outside .

November 17 2021 at 05:11 PM

Bruce Chan:

Pace 3.0 ebike
Battery not removable. Bike need store inside. Do not buy it if you need storage outside .

November 17 2021 at 06:11 PM

Alton Boutilier:

The belt broke on my dryer that I ordered from you guys it is model number S number SRPDR25 twoh 52 and the round belt broke in the front and I was wondering how to get a replacement

January 08 2022 at 09:01 AM

Jeffrey Tung:

Hi, I’m interested in working together with your company. Are you open to partnerships?

Basically what we can do is get you featured on NBC, FOX, CBS affiliates and 100+ more media outlets.

It also means you can add “As Seen On: NBC, FOX, CBS” to your website as well – which has been proven to boost conversion rates up to 48%!

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If you’re interested in having your company featured, check out our website:

Or can you shoot me a quick email for a brief discussion!


February 13 2022 at 05:02 AM

Dennis Menard:

When do you expect the fat tire tricycle will be available. – Thanks

March 25 2022 at 08:03 PM


I purchased my Solorock 16" Pearl Orange folding bike in March of 2022.
What a great bike, I get so many comments on it…even my son said it was “dope”.

I was going to go for the 14"…but I saw those disc brakes on the 16" and …I was sold!

I am now riding my bike to work and taking it right into the office with me.

This bike turns super fast and I had to ride it for a bit to get used to how quickly it turns.

Changing gears is easy and the bell is actually pretty sharp…so folks know I am behind them and passing to the right or left.

Charles was very helpful and reasonable.

May 18 2022 at 10:05 AM

Tobias Scott :

Constantly come across sites like yours that list allllllllll the things we can’t buy ‘cause they’re sold out. Imagine for a moment you come into my restaurant, read allllll the things we have, but you can’t eat any of them. Think you’ll be back?? Ya, me neither!

July 02 2022 at 12:07 PM

Johanne Jolicoeur :

I bought a bike to the show in Montréal last April 2022, but now the brakeat the rear are making big noise, I went to a bycicle repair store and they didn’t want to change it. When I bought the bike the saler told me that any stores will repair the bike but nobody want to repair the bike. So Do you know a place in Montréal where I can go. Or what is my option in this case. Thank you in avance fort your answer.

July 04 2022 at 12:07 PM


This is not a comment but a request for a spare part for a Solorock folding bike. Is there a shiter cable with housing to buy? I would need the shifter and shifter cable and shifter cable housing as one module. The derailer is not needed but I will buy the whole assembly that includes all the parts if it is available.

Thank you kindly.

August 29 2022 at 08:08 PM

Johanne jolicoeur:

I bought an Electric bike an E-hunter Metallica Blue april 30/2022 in Montreal the saler was Ken Malandrino at the show. I took my bike yesrterday and I can pédal and the motor is ok but when I want to go just with the motor it doesn’t work. I don’t understand why. Would you please let me know what can be wrong. Hope to Heard from you because it is supposés to ne 1 year warranty.

April 14 2023 at 11:04 AM


I purchased a compact dryer from walmart..solorock…2 yrs ago, all of a sudden it stopped working, then it stars and stops. Anything I can do about it? I’m older and live in an apartment..this was great, until now..what did I do wrong? Kim from Ontario Canada

December 03 2023 at 01:12 PM

Christine Eccles:

do you guys still have the conversion kits for the adult tricycles, been looking for one for my 26 " I bought months ago from you guys.

March 25 2024 at 11:03 PM

José Fonseca :

Bom dia
Procuro um kit de eixo traseiro para bicicleta de três rodas! Completo c/ mainetes de travão,e carrete de velocidade!
José Fonseca

July 07 2024 at 05:07 AM

Jared Smith :

I am very much a fan of my Pace 3.0, though the rear tire got flat today and I cannot take it off to repair it… would it be possible to give me support? Thanks!

July 11 2024 at 09:07 PM

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